Comprehensive PBX system to meet diverse needs: virtual switchboard, mobile switchboard, inbound switchboard, telesales switchboard, ticketing software
02
Cloud Contact Center
Omni-channel customer interaction solution and integrated system integration. Merge communication channels: Switchboard, Live Chat, Facebook, OTT, SMS, Email. Connect CRM / ERP / POS / eCommerce.
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Smart Dialer
A solution of automatic and semi-automatic dial technology. Increase employee productivity and reduce outbound call costs
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Automatic calling center (ACC)
Automatic calling center (ACC) aims at mimicking the human in answering calls. Three basic components of an ACC include a speech recognition module, a NLP processing module, and a text-to-speech module.